Privacy Policy

At Universal Paints (Pvt) Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly to us when you fill out contact forms, request quotes, or create an account. This may include your name, email address, phone number, and delivery address.

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, and pages visited, through the use of cookies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders and requests for quotes.
Communicate with you regarding your orders or inquiries.
Send you marketing communications (if you have opted in).
Improve our website, products, and services.
Protect against fraudulent transactions.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users (e.g., delivery partners and payment processors), so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information supplied is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' databases only to be accessible by those authorized with special access rights to such systems.

5. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections to any inaccuracies, or to request the deletion of your data. To exercise these rights, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Universal Paints (Pvt) Ltd

Email: privacy@universalpaints.lk